About Us
At 101 Healthcare we believe in providing person centred support for all service users. Our services are based on supporting the individuals we care for to have increased well-being and independence, in everyday life.We strive to deliver effective outcomes and aspire to have community integration.
We work in collaboration with each person we support, their family, friends, social workers and other stakeholders to create a support plan that is tailored to their needs, wishes and goals.
Our staff receive high quality training to ensure consistency and continuity in the support and care that we provide. Our services are mainly focused on providing support and care to the individuals in a helpful, friendly and considerate manner.
101 Healthcare makes life better for the service users by considering their personal interest, habits, likes and dislikes. We take great care to ensure that our staff work in an empathetic manner, respecting the wishes of those we care for, whilst ensuring their safety.
Passion Promise Purpose
We are aware that 101 Healthcare staff will play a vital role in ensuring service users’ welfare
As such we will do the following:
- Always ensure that there is an appropriate number of staff on duty at all times.
- Provide staff with the appropriate mandatory training to ensure they are up-to-date with current legislation and regulations and further develop their knowledge and skills.
- Observe recruitment policies and practises which both respect equal opportunities and protect service users’ safety and welfare.
Aims And Objectives
Our aims are about what we do; our objectives are about the way we do it
- Placing the values and needs of our service users at the heart of everything we do.
- To respect service user’s wishes and choices about the care and support they receive, and the activities they take part in.
- To work with integrity and honesty to attain a high level of quality care for all service users.
- To provide care and support in a compassionate and caring manner.
- To provide a home environment that promotes dignity and ensures privacy for all service users.
- To provide pathways to independent living outcomes through person centred care.
- To provide care and support to service users with learning disabilities by taking into consideration of their age, gender, ethnicity, disability and any other circumstances.
- To provide support to our service users with activities of daily living, however where possible, we will encourage independence.
- To provide support to our service users so they can take part is socially inclusive activities such as shopping, theatre visits and joining sports club.
- To ensure that the employees are highly skilled and experienced dealing with different features of learning difficulties e.g. sensory impairment, physical disability, autistic spectrum disorder and complex needs and behaviour described as challenging.
- To ensure employees maintain and deliver high quality of standards through their employment. Workforce development is one of our priorities.
Meet the team management
The Registered Manager is responsible for the following:
- Providing leadership and management to ensure a robust operation and high quality service, whilst safeguarding service users.
- Create an open, positive and inclusive approach for staff and service users.
- Ensure service delivery meets the assessed needs of each service user.
- Ensure effective quality assurance and monitoring system is installed and adhered to.
- Maintain accurate and proper record keeping as well as financial procedures to safeguard the organisation and service users.
- Ensure appropriate training, supervision and appraisal of staff is carried out on a timely basis.
- Ensure compliance with Health and Safety Act 1974
- Management & Staff responsibilities
- To ensure that all care is delivered in accordance with the requirements of our service users.
- To ensure that all staff shifts are scheduled promptly, and that continuity of staff is paramount at all times.
- The organisation promotes equality and diversity amongst its workforce. We believe that our employees are entitled to work in an environment which promotes dignity and respect for all. No form of intimidation, bullying or harassment will be tolerated.
- The management team actively supports the company’s equality and diversity policies and believes that the workforce takes its lead from the top.
- We aim to be an inclusive organisation where individual differences are respected, where staff and people who use our services, their families are treated with dignity.
- We recognise and respect all of our service users, their individuality, lifestyle, abilities and needs.
- We believe that our service is stronger with input from our employees and people who use our services; we continually strive to improve these services and therefore rely on input and feedback from our employees and service users on how we can improve our services and workplaces.
- To ensure successful delivery of this service the management team undertakes to understand what is expected of them and the outcomes that are desired by our service users. The company adopts an outcome-based approach to the service that it delivers.
- To ensure that all staffs are trained to undertake the roles that are expected of them and that they have the requisite skills to deal with the job required of them.
- Compliance and Background Checks
- 101 Healthcare conducts extensive background and compliance checks on all the staff members; all information is held on record and no candidate is able to work without having the required compliance in place.
